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09-Oct-2020 07:29
Stripe uses a process called ‘Tokenization’ to secure your credit card details. A: No one, not even you will be able to see the full credit card details as we do not store this information.Chatfuel utilizes Stripe to process payments - one of the largest and most secure internet payment providers.Dave’s bot is very successful, so it grows from 1,000 subscribers () to 10,000 users () by August 15.On August 15, Dave is charged an Adjustment Fee of (-) for his user growth since July 15.Q: What will happen if I delete or disconnect the Pro Plan bot?A: If you connect another Chatfuel-built bot to the same page before your next Payment Date, your Pro Plan subscription will remain active and we will continue to charge your card.A: All people who have ever interacted with the bot are bot users.There are two types of users: reachable and blocked ones.
You can also access your invoice history in your Configure tab - Payments.
EXAMPLE: Dave wants to upgrade from the Free Plan to the Pro Plan. At the time of upgrading, Dave’s bot has 1,000 reachable users.