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These rules apply to calls from any type of line including mobile, fixed line or payphone.
We understand that complaints can be emotive and customers who contact us may be angry or upset. We also have a duty of care to our employees and ask that users of our service are polite to our colleagues.
The terms and conditions listed are an agreement between Viaan Industries Ltd.
Registration by a user does not necessarily secure membership, only after the company or its representatives deem the membership fit by their own subjective judgement, will the membership be granted, and the user will be informed either by email or via text message.
The company/website and its representatives completely reserve the right to grant any user membership.
We know complaining isn’t easy, but we want to make sure it’s fair.
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